Assistant Retail Store Manager - Bloem - Bloemfontein

Work in a fun, dynamic culture with a supportive upper management structure!
Mambo’s Storage & Home is one of the leading plastics and homeware brands in the country –
Homeware. Kitchenware. Baking. Catering. Cleaning. Educational games. Toys. Outdoor. Stationery. Arts, Crafts and lots of Storage Solutions!

We are seeking an Assistant Store Manager for the Mambos store in Bloemfontein. You must have a passion for retail and serving your customers to full satisfaction!
The Mambo’s Store Manager is expected to take ownership of their store. As part of your role you will work with Senior Management to deliver effective merchandise management principles, you will maintain visual standards, manage your store budget and shrinkage, monitor stock flows and manage the people aspects for your store which include employee relations and recruitment.
Job Specification...
Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling.
Manage the performance management process and ensure that personal development plans are adhered to.
Manage stock flow to floor.
Prepare, coordinate and manage stock takes on a biannual basis as well as continuous sectional counts.
Manage shrinkage.
Regulate customer compliments and complaints.
Ensure customer requests and complaints are addressed timeously.
Ensure merchandising and promotional displays are executed as per instruction.
Ensure promotional stock and displays are planned, implemented and maintained.
Adhere to all bar coding, pricing and layout standards, and ensure that shop assistants adhere to these standards.
Ensure all store objectives are achieved.

Minimum Requirements...
Essential:
Grade 12 / Matric
Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
Minimum of 3 year’s management/supervisory experience
Computer literate – MS Office and retail operating systems
Willing and able to work retail hours

Competencies…
Strong interpersonal & selling skills
Excellent customer service and rapport building skills
Good people management skills
Hands-on leadership skills
High energy and passion for the industry

You are a strong team player, a lover of retail, with an intense desire to have a successful career in the retail industry. If you are looking for a company that offers support, recognition, coupled with a fun working environment, then this is the role for you.
Don’t hesitate. Apply today