Urgent Hospitality and Tourism Job Vacancy - Bloemfontein

The Hilton Hotel is currently looking to recruit qualified Waiter and Waitress, Front Office

Assistant Manager, Chef, Food and Beverage Team Member and Receptionist staff to join a well-

established and award winning team at the Hilton Hotel.

Job Position: Waiter and Waitress, Front Office Assistant Manager, Chef and Receptionist, Food and

Beverage Team Member.

Essential Responsibilities:

Waiter and Waitress.
Take orders and serve food and beverages to customers.
Welcome the customers and escort them to the table.
Take down the customer’s order and then enter that in the computer
which helps in billing later.
Pass on the order to the chefs in the kitchen and make sure that the
food reaches the right table.
Recommend the wine and other drinks to the customers.
Suggest names of dishes to the customers and helps them decide which
dishes may be combined.
Garnish the items and need to check if the food has been presented
well before serving it.
Before and after every meal, prepare the table, put new linen, set up
flowers and cutlery.
Take feedback from the customers about the food and check if the
latter needs anything.
Bring the bill to the customers.

Assistant front office manager.
In charge of all front desk operations.
Dispatch courier mails and keep record of them.
Coordinate ID and other visitor’s cards.
Answering questions about the companies’ policies, services and
handling of any client complains.
Come up with financial rate, create budget and decide which
departments receive certain allocations.
Train front office employees on better customer service.
Oversee front desk operations and ensure client receives 100% satisfaction.
Resolve client complains in a timely manner and respond on time to any complaints.
Participate in interacting with guests and ensuring that shift duties
are handled by front desk employees.
Handle guest security and create functional emergency procedures.
Handle all of the company’s petty cash.
In charge of faxing documents to various locations on a timely manner.

Chef.
Decide the theme of the menu and also chooses the décor, cutlery,
crockery, accessories, upholstery, etc.
Engage in the process of food preparation.
Entertain guests and inform them about the dish and oversee customer relations.
Have in-depth knowledge about the dish, not just the recipe but also the history and tradition of

the dish.
Ensure that all the dishes are prepared on time and hygienic conditions are maintained.
Ensure the quality of the dish before serving it to his guests.
Establish and maintain contacts with vendors.
Ensure that all the supplies and stocks are maintained in the pantry.

Receptionist.
Receiving and registering guests as they arrive.
Control advance booking and reservations.
Receive mails and direct them to the guests in the hotel.
Receive the payment for accommodation.
Allocation of rooms.
Compilation of guest bills.
Storage of records.
Handling of client taxi requests.
Safe keeping of client valuables.
Handle guest requests like providing extra beddings or offering a certain kind of food.

Food and Beverage Team Member.
To ensure safe food handling practices.
Correct cash handling to ensure till floats balance.
Provided fantastic customer service at all times.
Maintain full stock levels and exciting displays in all stores/locations.
Assisting with presentation and cleaning as required.
Operation of a variety of kitchen equipment including fryers,
broilers, choppers & slicers.
Use of cleaning equipment and basic daily maintenance to keep
equipment in a fully operational state.

Benefits
Meals on Duty
Childcare vouchers
On the job training
Discounted gym rates
Uniform and uniforms care
Excellent employee recognition programme
Preferential room rates for yourself and family
Opportunities for promotion and transfer within the Company.
All visa processing is done within 21 working days of application
Applicant with Cover Letters and Resume to be sent: careers@thewaldorfhilton.co.uk